Last updated: November 2026
Dahl Septic Services (“we,” “us”) is a septic company based in Albemarle, North Carolina. This policy explains what information we collect through dahlseptic.com and when you contact us, how we use it, and the choices you have.
Information you give us
- Quote and contact forms. When you send a request through a form on our site, we collect what you type in, such as your name, phone number, email address, service address, the service you need and any notes. We use it to reply to you, schedule work and give you a quote.
- Online booking. Some booking requests are handled through Jobber, the scheduling and invoicing software we use to run our jobs. Information you enter there, or that we enter for your job, is stored in Jobber so we can schedule the visit, send reminders and invoice the work. Appointment reminders may come from Jobber on our behalf. Jobber handles that information under its own privacy policy.
- Phone calls and texts. If you call or text (704) 218-9070, we see your phone number and any details you share. We use them to answer your question and schedule service. We may text you about your appointment. Reply STOP to any text from us to stop receiving texts. Reply HELP for help. We do not share your mobile number or text messaging consent with third parties or affiliates for their marketing purposes.
Information collected automatically
- Google Analytics 4. Our site uses Google Analytics through the Google tag (GT-M6325MP) to understand how visitors use the site, such as which pages are viewed, roughly where visits come from and what kind of device is used. We also count clicks on our phone number and form submissions so we know which pages help people reach us. We use this information in summary form to improve the site. It is not used to identify you personally.
- Google Ads conversion tracking. When you arrive at our site from one of our Google ads, Google may set cookies that tell us whether the visit led to a call, a form request or a booking. This helps us measure our advertising. Google may also use this information under its own policies.
- Server logs. Like most websites, our web host records basic technical information such as IP address, browser type and the pages requested, for security and to keep the site running.
Cookies
Cookies are small files saved in your browser. Our site uses them for Google Analytics and Google Ads conversion tracking, and so the site can work properly. You can block or delete cookies in your browser settings, and the site will still work. You can also opt out of Google Analytics with Google’s browser add-on at https://tools.google.com/dlpage/gaoptout, and control ad personalization at https://adssettings.google.com.
How we use your information
We use your information to:
- answer your questions and give you quotes;
- schedule, perform and invoice septic work;
- keep records of the work we did at your property;
- improve our website and measure our advertising;
- meet legal, tax and permit requirements.
What we share
We do not sell your personal information, and we do not share it with others for their own marketing.
We share information only:
- with service providers that help us run our business, such as Jobber (scheduling and invoicing), Google (analytics and ads measurement) and our website host, and only so they can do that work for us;
- with county health departments or other agencies when a permit, inspection or other legal requirement calls for it;
- when the law requires it, or to protect our rights or the safety of others.
How long we keep it
We keep job and customer records for as long as we need them to serve you, to keep a history of the work done at a property and to meet tax and legal requirements. Form messages that do not turn into a job are deleted when we no longer need them.
Security
We use reasonable measures to protect your information. No website or system is completely secure, so we cannot promise that information will never be accessed without permission.
Children
Our website and services are for adults. We do not knowingly collect information from children under 13.
Your choices
You can ask us what information we have about you, ask us to correct it, or ask us to delete it when we no longer need to keep it. To make a request, call or text us at (704) 218-9070, or send a message through the contact form on our site.
Links to other sites
Our site links to other websites, such as county health departments and Google Maps. We are not responsible for how those sites handle information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact us
Dahl Septic Services
214-B E North St, Albemarle, NC 28001
Phone or text: (704) 218-9070
Or use the contact form on our site.